Terms of Service
Last updated: October 3, 2026
1. Acceptance of Terms
By creating an account or otherwise using SkillMarket Hub (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.
2. The Service
SkillMarket Hub is an online marketplace that allows clients to post freelance job listings and allows freelancers to browse and respond to those listings. We are not a party to, and do not guarantee the outcome of, any agreement between a client and a freelancer.
3. No Guarantee of Opportunities
- SkillMarket Hub is a listing platform only. We do not guarantee any job, project, interview, hiring decision, income, or response from a poster.
- We do not verify the identity of posters or the authenticity, accuracy, or availability of any listing. You are responsible for doing your own due diligence before engaging with any poster.
- Purchasing a subscription or paying to view contact details gives you access to information on the platform only. It does not create any employment or service relationship and does not entitle you to any outcome.
- Never pay a poster to apply for, or to secure, a job. We are not responsible for any money you pay directly to another user.
4. Accounts
You must provide accurate information when creating an account and are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us promptly if you suspect unauthorized use of your account.
5. Job Listings
- When posting, you must state whether the listing is posted directly by the hiring company or person ("Direct") or by a recruiter, agency, or anyone sharing it on another's behalf ("Third-party"). Misrepresenting this is grounds for removal of the listing and suspension of your account.
- Third-party listings are the sole responsibility of the third party who posted them. SkillMarket Hub is not the employer and is not responsible for the conduct of the poster or the hiring party.
- Clients are responsible for the accuracy of the job listings they post, including title, description, required skills, pricing, and contact details.
- Job listings are subject to review and may be approved, rejected, or removed at our discretion, including for content that is misleading, unlawful, or violates these Terms.
- You may not post listings for illegal services, or content that is fraudulent, discriminatory, or infringes on the rights of others.
6. Subscriptions, Payments, and Refunds
Certain features are available through paid subscription plans and per-use charges (such as viewing a listing's contact details). Payments are processed by Razorpay, a third-party payment processor, and are subject to the pricing and features displayed at the time of purchase.
All payments are final and non-refundable, including subscription fees, account balance top-ups, and contact-view charges, regardless of whether you obtain any job, receive a response from a poster, or a listing is later edited, rejected, or removed — except where a refund is required by applicable law. If you were charged but your payment was not applied to your account due to a technical error, contact us and we will apply or reverse the charge.
7. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of any applicable law.
- Impersonate any person or misrepresent your affiliation with a person or entity.
- Interfere with or disrupt the integrity or performance of the Service.
- Attempt to gain unauthorized access to the Service or related systems.
- Scrape, harvest, or otherwise collect information about other users without consent.
8. Disputes Between Users
Any agreement, dispute, or disagreement regarding work, payment, or deliverables between a client and a freelancer is solely between those parties. We are not responsible for mediating or resolving such disputes, though we may take action against accounts that violate these Terms.
9. Termination
We may suspend or terminate your access to the Service at any time, with or without notice, for conduct that we believe violates these Terms or is otherwise harmful to other users or the Service.
10. Disclaimers
The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not warrant that the Service will be uninterrupted, error-free, or that any job listing or freelancer will meet your expectations. We make no representation that any listing is genuine, current, or will result in work or payment.
11. Limitation of Liability
To the fullest extent permitted by law, SkillMarket Hub shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Service.
12. Changes to These Terms
We may update these Terms from time to time. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
13. Contact Us
If you have questions about these Terms, email us at support@skillmarkethub.com.